About the service
The garden waste subscription year runs from 1 April to 31 March.
From March to November you will receive weekly collections on your usual scheduled waste collection day. During December to February you will receive a fortnightly collection.
Your waste collection calendar shows your garden waste collection dates.
See what can go in your green garden waste bin
For further information please refer to the terms and conditions.
If your refuse and recycling collections are made by our small waste collection vehicle we are unable to offer a garden waste service.
Annual renewal 2025/26
Renewal letters will be sent to existing subscribers week commencing 17 February 2025.
The annual renewal fee is £72.00 per bin.
Existing Direct Debit customers
If you already pay by direct debit your subscription will be renewed automatically and you do not need to take any further action. The payment(s) will be taken from your bank account on the date(s) advised in your renewal letter.
Payment by bank card
If you pay by debit card payment must be made by 4 April 2025 to ensure continuity of collections.
Payment can be made by:
- Using our online payment system
- Using our automated payment telephone line 01621 212410
New subscribers
If you would like to register your interest in joining the scheme please complete our online application form and we will contact you within 7 working days with further details on how to join the service . If you have provided an email address we will send the letter via email.
If your refuse and recycling collections are made by our small waste collection vehicle we are unable to offer a garden waste service.
Existing customers requiring an additional bin
If you already use the service and would like an additional bin, please complete a new garden waste service enquiry form and we will contact you with further details on how to set up an additional subscription.
Please note that this is a request for an additional bin by adding a message to your request. Additional bins need to be purchased from the Council and will be subject to another annual subscription fee charged at the same rate as a new subscriber.
Replacement bins
New bins are guaranteed for 3 years after delivery and will be replaced free of charge if they are damaged within this time. If your bin becomes damaged in year 4 or 5 after it was purchased you will have to pay half of the current bin replacement fee. After year 5 you will need to purchase a new bin at the full current price..
Please note that this guarantee is only for damaged bins. If your bin is lost or stolen you will need to purchase a new bin regardless of when it was issued.
The current cost to replace a garden waste bin is £37.00
To order a new bin please complete our online form , select 'request a bin or recycling container' and select 'replace a 240L green bin'. You may keep your old bin for storage purposes but if you would like us to remove the old bin when we deliver the new one, please advise us of this by adding a message in the notes. Payment for the new bin can be made online or via our automated telephone payment line 01621 212410. Remember to quote your unique garden waste reference number when making payment and allow up to 10 working days for delivery.
Cancellation
To cancel your garden waste collection subscription, please complete our online form.
Please note that we will not remove your green garden waste bin should you cancel your subscription.
Alternative ways to recycle your garden waste
- Visit Essex County Council's Recycling Centres for Household Waste.
- You can compost at home by buying a compost bin at a reduced cost. For full details visit loveessex.org